Returns & Exchanges

At The General Store Spokane, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of purchase with a valid receipt.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original, unused condition with all tags and packaging intact before initiating a return.

• 2.
  Gather Documentation

  Locate your original sales receipt or order confirmation email to verify your purchase and facilitate a faster refund process.

• 3.
  Submit Your Return

  Bring your item to our customer service desk in-store or contact our support team to receive a return authorization for shipped orders.

• 4.
  Receive Refund

  Once your return is inspected and approved, a refund will be issued to your original payment method within 5-7 business days.